1No Refund Policy
All payments made to adtechlabs.in for services are nonrefundable. no refunds will be issued under normal circumstances.
- The service is not delivered as agreed upon.
- The service is found to be defective or unsatisfactory.
- The work is significantly delayed, beyond the agreed-upon timeline, without reasonable cause or prior notice
To prevent misunderstandings, we strongly advise talking about any worries or enquiries about the extent of the work or services before making a payment.
2Cancellation Policy
Cancellations will not be accepted once a project has started or services have been rendered. When your project is confirmed, our staff gets to work right away, and cancellations would seriously impair our operations. Therefore, once work has started, cancellations are not permitted.
3Service Related Issues
Our goal is to provide outstanding marketing services. Clients have seven days from the date of service delivery to voice complaints if the service does not live up to the agreed-upon standards or expectations. We’ll put in a lot of effort to resolve the problem and make the necessary modifications in a timely manner.
We may, at our discretion, consider offering partial compensation or a refund, but only in extreme circumstances, if the service is still unsatisfactory after correction and we are unable to fix the problem. We will collaborate with you to resolve any problems in a way that meets your needs.
4Dispute Resolution and Consumer Protection Rights
In accordance with the Consumer Protection Act, 2019, if there is a dispute, we encourage clients to contact us directly to resolve any issues. If the issue cannot be resolved amicably, clients have the right to seek remedies under the law, including approaching the Consumer Forum.
In cases of unsatisfactory service or a breach of contract, we will make all reasonable efforts to resolve the matter promptly.
5Clause on Force Majeure
We will not be responsible for any delays caused by unanticipated events outside of our control, such as strikes, natural disasters, or any other circumstance that keeps us from providing our services on schedule. Clients will be informed as soon as possible, and we will collaborate to find a way to reschedule or provide the service when circumstances allow.
6Modification of Terms
This refund and cancellation policy may be updated, modified, or changed at any time by us. Clients will be informed of any modifications, and the revised policy will take effect on the date of publication.
7Acknowledgment
You agree to the terms of this refund and cancellation policy by using our services and paying for them. Please contact us at 7camit7@gmail.com if you have any queries or issues.
8Policy for Paid Strategy and Consultation Calls
All payments made for paid strategy calls or consultation calls are non-refundable.
These calls are intended only for businesses and individuals who meet our internal eligibility and qualification criteria. If, after reviewing your information, we determine that your business does not align with our services, minimum requirements, or strategic focus, ADTECHLABS reserves the right to cancel the call at its sole discretion.
In such cases:
- The call will be canceled.
- No refund will be provided for the paid strategy or consultation call.
- This applies even if the cancellation happens before the scheduled call time.
The purpose of the paid call is to evaluate fit, strategy, and feasibility. Payment confirms your understanding that the call is for assessment and not a guaranteed service engagement.
By booking and paying for a strategy or consultation call, you acknowledge and accept these terms.
9Contact Details
Please contact us if you have any questions or need any clarifications about our policy or our services.